Privacy Policy
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Organization: E&D Supported Living Society
Location: British Columbia, CanadaE&D Supported Living Society (“we,” “our,” or “the Society”) is committed to protecting personal information and respecting the privacy of individuals who visit our website or communicate with us.
As a family-run nonprofit supporting vulnerable adults, we recognize the importance of confidentiality, dignity, and responsible handling of information.
1. Scope of This Policy
This Privacy Policy applies to personal information collected through our website, including contact forms, email communication, and basic website analytics.
This policy does not replace any confidentiality requirements that apply to direct service delivery. We handle service-related information separately and adhere to strict privacy and security standards.
2. Information We May Collect
When you visit or interact with our website, we may collect:
a) Contact Information
Name
Email address
Phone number
Information you voluntarily submit through forms or email
b) Technical Information
IP address
Browser type
Device information
Pages visited and general website usage data
This information is collected either directly from you or automatically through standard web hosting systems.
3. How We Use Information
We use the collected information to:
Respond to inquiries and communications
Provide information about our nonprofit and community supports
Maintain website security and functionality
Improve website performance and user experience
Meet legal and regulatory requirements (if applicable)
We do not sell, rent, or trade personal information.
4. Protecting the Privacy of Vulnerable Adults
To safeguard the dignity and safety of individuals connected to our Society:
We do not publish sensitive personal, medical, or identifying information online.
We ask that website users not submit confidential health or diagnostic information through contact forms.
If detailed or sensitive information is required, we will provide secure and appropriate communication methods.
Protecting personal dignity and safety is central to our operations.
5. Cookies & Website Analytics
Our website may use cookies or similar technologies to improve functionality and understand visitor traffic. Cookies typically do not directly identify individuals but may collect technical data about device usage.
You may adjust your browser settings to limit or turn off cookies.
6. Disclosure of Information
We may share limited information only when necessary:
With trusted service providers (such as website hosting platforms) who are required to protect information
When required by law, court order, or legal authority
When necessary to protect safety or prevent harm
With your consent
We limit disclosure to what is reasonably necessary.
7. Data Security
We implement reasonable administrative and technical safeguards to protect personal information from unauthorized access, misuse, or loss.
While we take reasonable precautions, no internet transmission can be guaranteed 100% secure.
8. Retention of Information
Personal information is retained only as long as necessary to fulfill the purpose for which it was collected or to comply with legal obligations. Information is securely deleted or anonymized when no longer required.
9. Access & Corrections
You may request access to or correction of personal information we hold about you, subject to legal limitations.
Requests may be submitted using the contact information below.
10. External Links
Our website may include links to third-party websites (such as community agencies). We are not responsible for the privacy practices of external sites.
11. Updates to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised effective date.
12. Contact Us
If you have questions about this Privacy Policy or how information is handled, please contact:
E&D Supported Living Society